New Moon eShop requires all users to create an account with their true and legitimate identities and accurate personal information. It is the user’s responsibility to update New Moon eShop of any changes. New Moon eShop owes no duty and shall not be responsible if any user becomes uncontactable for order and delivery related matters, or any user fails to complete delivery, or for any consequences that arise from any user’s negligence. New Moon eShop reserves the right to charge a user a fee for any re-delivery attempts due to user’s unavailability or refusal to accept any order delivered.
All prices listed are inclusive of sales taxes (in accordance with the applicable laws) in the currency stated with the item. Delivery charges for purchases above SGD120.00 are absorbed by New Moon eShop and delivery charge for purchases below SGD120.00 or any additional charges will be clearly displayed and indicated in the payment page.
New Moon eShop reserves the right to cancel orders, or reconcile incomplete payments where errors occur in the details, description or prices of items listed in New Moon eShop.
New Moon eShop shall not be responsible for payments made by illegitimate or stolen payment cards (credit cards), e-gift cards or vouchers.
Users must contact New Moon eShop via email@example.com immediately where orders have been placed incorrectly, and New Moon eShop will use reasonable efforts to assist to process the request.
New Moon eShop reserves the right to remove any products, items or services, or amend details relating to materials and other information, at any point in time. Where any products or items are out of stock or any orders cannot be fulfilled, New Moon eShop will cancel the order and make full refund of payment to user.
New Moon eShop relies on logistics partners to fulfil order deliveries within the delivery time indicated in the order confirmation. New Moon eShop will notify the user in the event that the estimated or requested delivery date and time cannot be met. New Moon eShop will not be liable to any user for any losses, liabilities, charges, damages, expenses or costs that may arise due to the late delivery of orders.
Users may contact New Moon eShop for feedback and resolution of any product or item faults, defects or damages. However, New Moon eShop will not be liable for any losses, liabilities, charges, damages, expenses or costs that may arise due to the product or item defects, faults or damages.
Products, items and services purchased on New Moon eShop are non-returnable and non-refundable.
All users shall be of legal age to purchase any liquor products through New Moon eShop or related Ecommerce site. Goh Joo Hin Pte Ltd shall not be responsible for any fraudulent purchase which is beyond its control.
Actual product or item delivered may differ from the relevant product image or illustrations listed in New Moon eShop.